North Conway Resorts: 800-RJACKET ♦ Kahuna Laguna Water Park: (603) 356-5411

Kahuna Laguna FAQ's



Resort:
Check In Date:
Nights:
Adults:
Kids:
WHAT ARE THE ADMISSION RATES?

Adults/children day pass: $40
Holidays/school vacations day pass: $50
Observation pass: $10 per day.

Rates and hours apply to registered guests only.

WHEN IS THE WATER PARK OPEN?

See the Current Month’s Calendar for hours of operation.

*The water park closes daily from 10 a.m. – 11 a.m. for routine maintenance.  At the management’s discretion the park may be closed for special events.

Color-coded wristbands are required for water park access, and guests wishing to leave the park and return later will be readmitted with their wristband. Guests found giving their wristband to another person for entrance into the water park will be prohibited from re-entering the water park.

IS THE PARK HEATED?

The park is heated to 82 degrees, all year. Kahuna Laguna’s 25-person hot tub is heated to 102 degrees.

ARE THERE AGE OR HEIGHT REQUIREMENTS?

You must be 48” tall to ride the two body slides. If you are between 42” and 48” tall, you may ride the red and yellow raft slides with someone over 48” tall, on a two person raft with a life jacket on. For safety reasons, children under 42” are excluded from any of the 3 story slides and must remain in the main level attraction area.

The Little Kahuna Kids’ Play Area features a triple slide, lemon drop swings and gurgling springs and geysers. Children under 14 years of age must be accompanied by an adult at all times, and no more than 4 children may be under the supervision of 1 adult. Children under 6 must be accompanied by a participating adult within an arm’s reach at all times.

ARE LOCKERS OR A CHANGING AREA AVAILABLE?

Lockers, rest rooms, changing areas and swimsuit spinners that fast-dry a suit in 10 seconds are available. Lockers are for daily use only – all items left overnight will be removed and stored. Please keep track of your key – there is a $20 charge for replacement keys.

DOES THE PARK HAVE LIFEGUARDS?

Multiple lifeguards with special water park certification are on duty whenever the park is open. In an ongoing effort to ensure guest safety and enjoyment, Red Jacket Mountain View Resort has partnered with Jeff Ellis & Associates, a private consulting firm specializing in aquatic risk management. To keep our standards and practices at the highest possible levels, we hold a number of drills and skills tests during hours of operation. In addition, Ellis & Associates performs unannounced operational audits during the year to test staff in scanning techniques, rescue skills and their ability to respond to an aquatic emergency. Please be sure non-swimmers or weak swimmers wear life vests (provided in the park). Safety rules are posted at each attraction. Monitoring your child/children remains your responsibility even when lifeguards are present.

We want you to have a fun and safe day in the water park, and lifeguards have the final say on all safety issues. This is a family environment: vulgar language, running, pushing or shoving will not be tolerated. DIVING IS PROHIBITED! Please do not abuse rides, lounge chairs, park property, staff, or each other.

If you have any questions regarding our risk management program, please contact Alex Johnson, Aquatic Director, at ajohnson@redjacketmountainview.com

IS FOOD AVAILABLE?

Yes. The Tiki Tide Cafe has a variety of popular lunch items, snacks and drinks for adults and children.

For safety reasons, glass containers, coolers, ice chests as well as outside food and beverages of any kind are not permitted inside the park. Bottles brought into the water park for infants must be plastic. No eating or drinking is allowed in the pools or near the pool edge. Chewing gum, smoking and use of tobacco products is not allowed anywhere in the park.

WHAT SHOULD I WEAR?

Anyone entering the water must wear proper swimming attire; cutoffs, gym shorts, tee shirts and provocative or thong swimwear are not allowed. Swimming attire with metal of any kind (buckles, rivets, grommets, etc.) is not permitted since the metal may damage ride surfaces. Swimwear or attire with vulgar or profane messages, or that is considered by park staff to be inappropriate for a family environment, is not allowed. Guests using the water park are asked to wear proper attire, including footwear, in all public spaces of the resort.

ARE CHILDREN IN DIAPERS ALLOWED IN THE WATER PARK?

For health reasons, children who are not toilet-trained must wear a swim diaper; you may bring your own or purchase them in the park. The rest rooms have changing facilities for small children and changing children poolside is prohibited.

DOES THE PARK PROVIDE TOWELS AND LIFE JACKETS?

Yes, complimentary towels and life jackets are provided. Life jackets not returned by check-out are charged to your room.

IS THE WATER CHLORINATED?

To ensure the best water quality possible, all pools in the water park are chlorinated, filtered and UV-sterilized. Pools are tested several times every day to verify that water quality is within safe limits set by state and local agencies. People who are sensitive to chlorinated pool water should refrain from using the water park. Kahuna Laguna is not responsible for discoloration to any garment, nor for any skin irritation that may occur due to prolonged exposure to pool water.

ARE OTHER ACTIVITIES AVAILABLE WITHIN THE PARK?

In addition to the Tiki Tide Cafe, the Aloha Arcade features some of the best multi-player and virtual reality games, as well as traditional favorites like pinball and air hockey.

MAY I BRING A RAFT OR BEACH TOYS?

Other than approved life jackets issued in the park, the use of any floatation device such as rafts, inner tubes, inflatables, “noodles,” kick boards or boogie boards, and toys of any kind are prohibited.

SINCE THE RESORT IS PET-FRIENDLY, MAY I BRING MY PET INTO THE WATER PARK?

With the exception of service animals, no pets of any kind are allowed in the park.

SHOULD ANYONE REFRAIN FROM USING THE PARK?

Be safe and know your own limitations. People who are pregnant or have a pre-existing medical condition that may be aggravated by brisk movement or heated water, or who are sensitive to chlorinated pool water, should refrain from using the water park. Do not enter the water if you have an open cut or communicable disease. Please shower before entering the water and after use of toilet facilities. If you have other questions about the water park please email us at waterpark@www.kahunalaguna.com.php56-7.ord1-1.websitetestlink.com. For reservations or resort information, email reservations@redjacketresorts.com or call 1-800-RJACKET.

KEEKO, WHO ARE YOU?

OK, I know it’s unusual for a monkey to live in New Hampshire. I had quite a time coming here from my island home, so peel yourself a fresh banana and read about it!